The following excerpts are taken from the CFPB’s Summer 2018 edition of its Supervisory Highlights published in the October 18, 2018, Federal Register (83 FR 52816, click here), which reports CFPB examination findings in the areas of automobile loan servicing, credit cards, debt collection, mortgage servicing, payday lending, and small business lending for examinations that were generally completed between December 2017 and May 2018. These excerpts focus only on the examination findings for mortgage servicing and are redacted and modified for clarity and length.
