Monica, her fiancé Bobby and son Thomas.

It’s been an unusual year, but one thing that’s remained constant is our focus on hiring talented people who espouse our customer-first philosophy. From time to time, I’ll shine the spotlight on our newer hires who are living our core values. Hired in July, Dallas Loan Coordinator Monica Patterson is known for her dedication, hard work, and providing prompt, precise and personable service to those 

While onboarding during an era of record volume and an unprecedented global health crisis hasn’t been the most ideal scenario, she has hit the ground running, acting as a bit of a ‘first responder’ for the Dallas team. 

“Monica has become a valuable member of the team,” Lisa adds. “She never loses her cool and works extremely hard to help the team stay caught up on logging in files. I love the positivity and calming influence that she brings to the office.” 

Outside of the office, Monica is a mother to a one-year-old little boy named Thomas, and just recently got engaged to her fiancé Bobby. Fun fact, she is also the sister of Dallas Legal Assistant Marykay Aguilar. 

I am continuously astonished by the amazing work the Class of 2020 puts in daily, and I want to thank you Monica for your dedication to the firm, your team, and our wonderful clients!

Up next: Client Endorsement: Bank of England