Last month, our Flower Mound-based Closing Manager Millie Simmons shared — in her words — what it means to deliver Personable service as part of our Prompt, Personable, and Precise pledge to our clients. This month, she writes about the importance of being precise:
Precision in our daily work is crucial, as inaccuracies can cause delays for all involved. We aim to deliver a precisely prepared product for all clients. We care about the product we deliver and want our clients to know that we will promise to provide an accurate review and completion of their request.
Having an ‘eye for detail’ and not rushing through a request is a great way to ensure we are precise in our daily work. Our goal is to take the time to review the details and implement a quality control check to make sure there are no errors. It is our goal to ensure the end product is accurate and the customer has had a pleasant experience from start to finish