BM&G Managing Partner Thomas E. Black Jr. recently sat down with Housing Wire for an executive profile piece about doing business in Texas and what distinguishes the firm from others. Here’s one Q&A from that article:
Housing Wire: How is Black, Mann & Graham uniquely qualified to help lenders with today’s challenges?
TB: Our firm understands the mortgage industry well. Prior to founding BM&G, I had the privilege of serving as president or production manager of some of the nation’s largest mortgage companies, and I’ve shared that experience with our team. We’ve been in the same shoes as our clients, and understand when there’s an issue, it must be resolved quickly. To that end, all 13 of our firm’s attorneys answer their own phones and provide cell phone numbers right on the business card. That’s unique in this business: lawyers who are accessible and make customer service a priority.
Tom Black: It’s not enough to just get documents to the table. They’ve got to be accurate. At Black Mann & Graham, we’ve established our own high standards of quality service, emphasizing being prompt, personable and precise. Our compliance services ensure that our customers understand Texas and federal legal requirements. In fact, we wrote the book on Texas cash-out lending – literally – and we make it available to all BM&G customers. We were the pioneer of the Broker to Banker movement in Texas, establishing a warehouse line for our broker customers. BM&G offered fulfillment expertise to broker clients requiring help. Our fulfillment business continues to provide those same services today.
If you’d like to read the entire article, click here.