“I just wanted to let you know that Sarah Rippetoe continues to WOW us with her level of service to IBC. We have had several new employees in training and she has been patient and helpful to each and every one of them.

As I am sure you are painfully aware, today is the last day to close a refinance with a 3-day ROR and still fund in the month of September. I requested a set of documents at 12:43pm today and she was able to turn them around by 2:14pm. This day and age with the volumes we are all facing, that is phenomenal customer service!

Our borrower is able to close at 4:00 p.m. as scheduled and BMG was a huge part of this success story. Thank you all for everything you do.  It is very much appreciated.”

Nicole March

IBC Mortgage

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