Living Our Values: Conducting Ourselves with Integrity and Trust

In Stories by News Room

Continuing our series on how we live our values, we’ll focus this month on how we strive to conduct ourselves with integrity and trust.  First, a quick reminder of the six values that govern our business:

  • Conduct ourselves with integrity and trust
  • Maintain a customer focus – every customer, every contact.
  • Demonstrate a caring attitude for our clients.
  • Insist on teamwork and honest communication.
  • Treat one another with respect.
  • Improve continuously.

From the very beginning of their careers here, our team members learn that we conduct ourselves with integrity and trust – always.  As you and your clients know, most everything is negotiable in this business, except integrity. Simply put, it’s not a trait that one can turn on and off on a whim.  Our integrity switch is always on!

A good lesson we share with the team that’s applicable to all of us.  There are three things customers will ask of you:

  • Can I trust you?
  • Do you care about me?
  • Will you treat me fairly?

At BM&G, we require the answer to be yes on all three questions – and we make every effort to hire team members that share our values.