We are wrapping up the year with the premier of two new videos from our Influencer Series, featuring industry veterans Tom Black and Calvin Mann being interviewed by Houston Attorney Ambria Wilmore. She asks both about their Involvement in the Mortgage Industry where they share their business background and what contributed to their success. In the second video, Calvin and Tom share lessons on the importance of Customer Service and being Prompt, Personable, and Precise in our communications with our clients.
By the way, be sure and check out our Resources page on the Black, Mann & Graham website for tools to stay current on rules and regulations that govern our business. If you like, you can also join our mailing list to receive our Clients and Friends memos sent directly to your inbox, for timely overviews, thoughts, and interpretations from us on relevant industry topics. Here’s are links to our two most recent: