Best Practices: Core Values: Integrity and Trust

In Stories by News Room

Black, Mann & Graham lives by six core values that are the foundation for how we treat our clients and one another. Our first core value: conduct ourselves with integrity and trust.

At the start of their careers with us, our team members learn that we conduct ourselves with integrity and trust – always. As you and your clients know, most everything is negotiable in this business, except integrity. Simply put, it’s not a trait that one can turn on and off on a whim. Our integrity switch is always on!

A good lesson we share with the team that’s applicable to all of us. There are three things customers will ask of you:

Can I trust you?
Do you care about me?
Will you treat me fairly?

At BM&G, we require the answer to be yes on all three questions – and we make every effort to hire team members that share our values.